{"id":136,"date":"2025-12-13T17:48:38","date_gmt":"2025-12-13T20:48:38","guid":{"rendered":"https:\/\/www.brweb.emp.br\/sitio\/?page_id=136"},"modified":"2025-12-13T17:48:38","modified_gmt":"2025-12-13T20:48:38","slug":"politica-de-privacidade","status":"publish","type":"page","link":"https:\/\/www.brweb.emp.br\/sitio\/politica-de-privacidade\/","title":{"rendered":"Pol\u00edtica de privacidade"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">POL\u00cdTICA DE PRIVACIDADE<\/h2>\n\n\n\n<p><strong>\u00daltima atualiza\u00e7\u00e3o:<\/strong> 13\/12\/2025<\/p>\n\n\n\n<p>Esta Pol\u00edtica de Privacidade descreve como a <strong>BRWEB Solu\u00e7\u00f5es Tecnol\u00f3gicas e todas as partes por ela representada<\/strong> coleta, usa, armazena e protege os dados pessoais de seus usu\u00e1rios, em conformidade com a <strong>Lei Geral de Prote\u00e7\u00e3o de Dados (Lei n\u00ba 13.709\/2018 \u2013 LGPD)<\/strong> do Brasil e com as legisla\u00e7\u00f5es aplic\u00e1veis dos Estados Unidos, incluindo a <strong>California Consumer Privacy Act (CCPA\/CPRA)<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. DADOS COLETADOS<\/h2>\n\n\n\n<p>Podemos coletar os seguintes dados pessoais:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Dados de identifica\u00e7\u00e3o:<\/strong> nome, e-mail, telefone;<\/li>\n\n\n\n<li><strong>Dados de uso:<\/strong> endere\u00e7o IP, data e hora de acesso, tipo de navegador e dispositivo;<\/li>\n\n\n\n<li><strong>Dados fornecidos voluntariamente:<\/strong> informa\u00e7\u00f5es inseridas em formul\u00e1rios, atendimentos, solicita\u00e7\u00f5es ou intera\u00e7\u00f5es com sistemas automatizados (como assistentes virtuais ou IA);<\/li>\n\n\n\n<li><strong>Dados de comunica\u00e7\u00e3o:<\/strong> mensagens enviadas por e-mail, formul\u00e1rios ou canais de atendimento.<\/li>\n<\/ul>\n\n\n\n<p>N\u00e3o coletamos intencionalmente dados sens\u00edveis, conforme definidos pela LGPD, salvo quando estritamente necess\u00e1rio e com consentimento expl\u00edcito.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. FINALIDADE DO TRATAMENTO DOS DADOS<\/h2>\n\n\n\n<p>Os dados pessoais s\u00e3o tratados para as seguintes finalidades:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Presta\u00e7\u00e3o e melhoria dos servi\u00e7os oferecidos;<\/li>\n\n\n\n<li>Atendimento a solicita\u00e7\u00f5es e suporte ao usu\u00e1rio;<\/li>\n\n\n\n<li>Comunica\u00e7\u00e3o institucional e operacional;<\/li>\n\n\n\n<li>Cumprimento de obriga\u00e7\u00f5es legais e regulat\u00f3rias;<\/li>\n\n\n\n<li>Seguran\u00e7a, preven\u00e7\u00e3o a fraudes e uso indevido;<\/li>\n\n\n\n<li>An\u00e1lises estat\u00edsticas e melhoria de experi\u00eancia (dados anonimizados quando poss\u00edvel).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. BASE LEGAL DO TRATAMENTO (LGPD)<\/h2>\n\n\n\n<p>O tratamento de dados pessoais \u00e9 realizado com base em:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Consentimento do titular;<\/li>\n\n\n\n<li>Execu\u00e7\u00e3o de contrato ou de procedimentos preliminares;<\/li>\n\n\n\n<li>Cumprimento de obriga\u00e7\u00e3o legal ou regulat\u00f3ria;<\/li>\n\n\n\n<li>Leg\u00edtimo interesse do controlador, respeitados os direitos do titular.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. COMPARTILHAMENTO DE DADOS<\/h2>\n\n\n\n<p>Os dados poder\u00e3o ser compartilhados apenas quando necess\u00e1rio com:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prestadores de servi\u00e7os e parceiros tecnol\u00f3gicos;<\/li>\n\n\n\n<li>Plataformas de hospedagem, armazenamento e seguran\u00e7a;<\/li>\n\n\n\n<li>Autoridades p\u00fablicas, quando exigido por lei.<\/li>\n<\/ul>\n\n\n\n<p>N\u00e3o vendemos dados pessoais, em conformidade com a <strong>CCPA\/CPRA<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. ARMAZENAMENTO E SEGURAN\u00c7A<\/h2>\n\n\n\n<p>Adotamos medidas t\u00e9cnicas e administrativas adequadas para proteger os dados pessoais contra acessos n\u00e3o autorizados, perda, altera\u00e7\u00e3o ou divulga\u00e7\u00e3o indevida, incluindo:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Criptografia;<\/li>\n\n\n\n<li>Controle de acesso;<\/li>\n\n\n\n<li>Monitoramento de seguran\u00e7a;<\/li>\n\n\n\n<li>Boas pr\u00e1ticas de governan\u00e7a de dados.<\/li>\n<\/ul>\n\n\n\n<p>Os dados s\u00e3o armazenados pelo tempo necess\u00e1rio para cumprir as finalidades descritas nesta pol\u00edtica, respeitando prazos legais.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. DIREITOS DOS TITULARES DE DADOS<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">De acordo com a LGPD (Brasil), voc\u00ea pode solicitar:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Confirma\u00e7\u00e3o da exist\u00eancia de tratamento;<\/li>\n\n\n\n<li>Acesso aos dados;<\/li>\n\n\n\n<li>Corre\u00e7\u00e3o de dados incompletos ou desatualizados;<\/li>\n\n\n\n<li>Anonimiza\u00e7\u00e3o, bloqueio ou exclus\u00e3o;<\/li>\n\n\n\n<li>Portabilidade dos dados;<\/li>\n\n\n\n<li>Revoga\u00e7\u00e3o do consentimento.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">De acordo com a CCPA\/CPRA (EUA \u2013 Calif\u00f3rnia):<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Direito de saber quais dados s\u00e3o coletados;<\/li>\n\n\n\n<li>Direito de solicitar a exclus\u00e3o;<\/li>\n\n\n\n<li>Direito de optar por n\u00e3o ter seus dados vendidos (opt-out);<\/li>\n\n\n\n<li>Direito \u00e0 n\u00e3o discrimina\u00e7\u00e3o pelo exerc\u00edcio desses direitos.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. COOKIES E TECNOLOGIAS SEMELHANTES<\/h2>\n\n\n\n<p>Podemos utilizar cookies e tecnologias semelhantes para:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Melhorar a navega\u00e7\u00e3o;<\/li>\n\n\n\n<li>An\u00e1lise de desempenho;<\/li>\n\n\n\n<li>Personaliza\u00e7\u00e3o de conte\u00fado.<\/li>\n<\/ul>\n\n\n\n<p>O usu\u00e1rio pode gerenciar cookies diretamente no navegador.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. USO DE INTELIG\u00caNCIA ARTIFICIAL<\/h2>\n\n\n\n<p>Quando aplic\u00e1vel, sistemas de <strong>intelig\u00eancia artificial<\/strong> podem ser utilizados para automatizar atendimentos e an\u00e1lises, sempre respeitando os princ\u00edpios da transpar\u00eancia, finalidade e minimiza\u00e7\u00e3o de dados.<\/p>\n\n\n\n<p>As intera\u00e7\u00f5es podem ser registradas para melhoria do servi\u00e7o, respeitando a legisla\u00e7\u00e3o vigente.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. TRANSFER\u00caNCIA INTERNACIONAL DE DADOS<\/h2>\n\n\n\n<p>Os dados podem ser armazenados ou processados em servidores localizados fora do Brasil, incluindo nos Estados Unidos, sempre com garantias adequadas de prote\u00e7\u00e3o conforme exigido pela LGPD.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. CONTATO DO ENCARREGADO (DPO)<\/h2>\n\n\n\n<p>Para exercer seus direitos ou esclarecer d\u00favidas sobre esta Pol\u00edtica de Privacidade, entre em contato:<\/p>\n\n\n\n<p><strong>Nome:<\/strong> [Anaxmandro Silva \/ DPO]<br><strong>E-mail:<\/strong> [<a>anaxmandro@brweb.emp.br<\/a>]<br><strong>Telefone:<\/strong> [84981914191]<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. ALTERA\u00c7\u00d5ES DESTA POL\u00cdTICA<\/h2>\n\n\n\n<p>Esta Pol\u00edtica de Privacidade poder\u00e1 ser atualizada a qualquer momento. Recomendamos a consulta peri\u00f3dica para se manter informado.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">PRIVACY POLICY<\/h1>\n\n\n\n<p><strong>Last updated:<\/strong> <em><strong>\/<\/strong><\/em>\/____<\/p>\n\n\n\n<p>This Privacy Policy describes how <strong>[Company \/ Condominium \/ System Name]<\/strong> collects, uses, stores, and protects users\u2019 personal data, in accordance with the <strong>Brazilian General Data Protection Law (Lei n\u00ba 13.709\/2018 \u2013 LGPD)<\/strong> and applicable United States laws, including the <strong>California Consumer Privacy Act (CCPA\/CPRA)<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. DATA COLLECTED<\/h2>\n\n\n\n<p>We may collect the following types of personal data:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Identification data:<\/strong> name, email address, phone number;<\/li>\n\n\n\n<li><strong>Usage data:<\/strong> IP address, access date and time, browser type, and device information;<\/li>\n\n\n\n<li><strong>Voluntarily provided data:<\/strong> information submitted through forms, service requests, or interactions with automated systems (such as virtual assistants or AI);<\/li>\n\n\n\n<li><strong>Communication data:<\/strong> messages sent via email, forms, or support channels.<\/li>\n<\/ul>\n\n\n\n<p>We do not intentionally collect sensitive personal data as defined by the LGPD, unless strictly necessary and with explicit consent.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. PURPOSE OF DATA PROCESSING<\/h2>\n\n\n\n<p>Personal data is processed for the following purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Providing and improving our services;<\/li>\n\n\n\n<li>Responding to user requests and providing support;<\/li>\n\n\n\n<li>Institutional and operational communications;<\/li>\n\n\n\n<li>Compliance with legal and regulatory obligations;<\/li>\n\n\n\n<li>Security, fraud prevention, and misuse prevention;<\/li>\n\n\n\n<li>Statistical analysis and user experience improvement (using anonymized data whenever possible).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. LEGAL BASIS FOR PROCESSING (LGPD)<\/h2>\n\n\n\n<p>Personal data is processed based on one or more of the following legal grounds:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>User consent;<\/li>\n\n\n\n<li>Performance of a contract or preliminary procedures;<\/li>\n\n\n\n<li>Compliance with legal or regulatory obligations;<\/li>\n\n\n\n<li>Legitimate interests of the data controller, respecting data subject rights.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. DATA SHARING<\/h2>\n\n\n\n<p>Personal data may be shared only when necessary with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Service providers and technology partners;<\/li>\n\n\n\n<li>Hosting, storage, and security platforms;<\/li>\n\n\n\n<li>Public authorities, when required by law.<\/li>\n<\/ul>\n\n\n\n<p>We do <strong>not sell personal data<\/strong>, in compliance with the <strong>CCPA\/CPRA<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. DATA STORAGE AND SECURITY<\/h2>\n\n\n\n<p>We adopt appropriate technical and administrative measures to protect personal data against unauthorized access, loss, alteration, or improper disclosure, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Encryption;<\/li>\n\n\n\n<li>Access control mechanisms;<\/li>\n\n\n\n<li>Security monitoring;<\/li>\n\n\n\n<li>Data governance best practices.<\/li>\n<\/ul>\n\n\n\n<p>Personal data is retained only for as long as necessary to fulfill the purposes described in this Policy, in accordance with applicable legal requirements.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. DATA SUBJECT RIGHTS<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Under the LGPD (Brazil), you have the right to request:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Confirmation of the existence of data processing;<\/li>\n\n\n\n<li>Access to your personal data;<\/li>\n\n\n\n<li>Correction of incomplete, inaccurate, or outdated data;<\/li>\n\n\n\n<li>Anonymization, blocking, or deletion of unnecessary or excessive data;<\/li>\n\n\n\n<li>Data portability;<\/li>\n\n\n\n<li>Withdrawal of consent.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Under the CCPA\/CPRA (United States \u2013 California), you have the right to:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Know what personal data is collected;<\/li>\n\n\n\n<li>Request deletion of personal data;<\/li>\n\n\n\n<li>Opt out of the sale or sharing of personal data;<\/li>\n\n\n\n<li>Not be discriminated against for exercising these rights.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. COOKIES AND SIMILAR TECHNOLOGIES<\/h2>\n\n\n\n<p>We may use cookies and similar technologies to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Improve website navigation;<\/li>\n\n\n\n<li>Analyze performance;<\/li>\n\n\n\n<li>Personalize content.<\/li>\n<\/ul>\n\n\n\n<p>Users may manage cookie preferences directly through their browser settings.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. USE OF ARTIFICIAL INTELLIGENCE<\/h2>\n\n\n\n<p>When applicable, <strong>artificial intelligence systems<\/strong> may be used to automate services and analyses, always in compliance with the principles of transparency, purpose limitation, and data minimization.<\/p>\n\n\n\n<p>Interactions may be recorded to improve service quality, in accordance with applicable laws.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. INTERNATIONAL DATA TRANSFERS<\/h2>\n\n\n\n<p>Personal data may be stored or processed on servers located outside Brazil, including in the United States, provided that appropriate safeguards are in place as required by the LGPD.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. DATA PROTECTION OFFICER (DPO) CONTACT<\/h2>\n\n\n\n<p>To exercise your rights or ask questions regarding this Privacy Policy, please contact:<\/p>\n\n\n\n<p><strong>Name:<\/strong> [DPO \/ Anaxmandro Silva]<br><strong>Email:<\/strong> [<a>anaxmandro@brweb.emp.br<\/a>]<br><strong>Phone:<\/strong> [+5584981914191]<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. CHANGES TO THIS POLICY<\/h2>\n\n\n\n<p>This Privacy Policy may be updated at any time. We encourage users to review it periodically to stay informed about how their data is protected.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>POL\u00cdTICA DE PRIVACIDADE \u00daltima atualiza\u00e7\u00e3o: 13\/12\/2025 Esta Pol\u00edtica de Privacidade descreve como a BRWEB Solu\u00e7\u00f5es Tecnol\u00f3gicas e todas as partes por ela representada coleta, usa, armazena e protege os dados pessoais de seus usu\u00e1rios, em conformidade com a Lei Geral de Prote\u00e7\u00e3o de Dados (Lei n\u00ba 13.709\/2018 \u2013 LGPD) do Brasil e com as legisla\u00e7\u00f5es [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pagelayer_contact_templates":[],"_pagelayer_content":"","footnotes":""},"class_list":["post-136","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.brweb.emp.br\/sitio\/wp-json\/wp\/v2\/pages\/136","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.brweb.emp.br\/sitio\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.brweb.emp.br\/sitio\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.brweb.emp.br\/sitio\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.brweb.emp.br\/sitio\/wp-json\/wp\/v2\/comments?post=136"}],"version-history":[{"count":1,"href":"https:\/\/www.brweb.emp.br\/sitio\/wp-json\/wp\/v2\/pages\/136\/revisions"}],"predecessor-version":[{"id":138,"href":"https:\/\/www.brweb.emp.br\/sitio\/wp-json\/wp\/v2\/pages\/136\/revisions\/138"}],"wp:attachment":[{"href":"https:\/\/www.brweb.emp.br\/sitio\/wp-json\/wp\/v2\/media?parent=136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}